We’ll arrive at your property ready to listen to all of your ideas. We’ll take detailed notes and examine your property to determine what’s possible. We can even make some recommendations you may not have considered. We’ll take photos and measurements, talk to you about our process, and answer any questions you may have about how we work and what you can expect. We’ll also discuss the design fee, if one is required for your project. If you’d like to take the next step with us, we’ll collect the design fee and schedule a time, typically within two weeks, to present the design to you.

We’ll meet with you at our design studio to present your design. It will include a complete layout of your home and surrounding landscape, showing all the features and hardscape areas. We’ll present this to you in a blueprint format. We’ll also talk about the costs and timeline. We can often make modifications to the design in real time with you at our design studio to arrive at a final design.

We’ll communicate clearly when work will begin and what you can expect. Our uniformed crew will show up with your project manager and meet with you to begin the project and answer any questions you might have about the work we’ll be doing. We’ll communicate with you regularly during the project.